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LeadershipManagementCareer Development

Unconscious Bias in Hiring: What the Research Actually Shows

Iris BohnetHarvard Business Review13 min readDecember 9, 2019
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Summary

Unconscious bias training alone changes attitudes temporarily but rarely changes behavior; structural interventions are far more effective at reducing discrimination in hiring. Bohnet's research demonstrates that blind resume reviews, structured interviews, and standardized evaluation criteria reduce bias by 25-40% without requiring individual attitude change. The article distinguishes between interventions that work (process changes) and those that feel good but fail (awareness training alone), providing an evidence-based toolkit for equitable hiring.

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