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ManagementStrategyUX Design

Nudge Theory: How Small Design Changes Drive Big Behavioral Shifts

Cass SunsteinHarvard Business Review12 min readMarch 15, 2018
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Summary

Nudge theory demonstrates that subtle changes in how choices are presented can profoundly influence decisions without restricting options. This article explores practical applications of choice architecture in organizations, from opt-out retirement plans to healthier cafeteria layouts. Default settings, social proof, and friction reduction are the most powerful tools in a nudge designer's toolkit.

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