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Product DesignUX Design

Dark Patterns in UX: How Deceptive Design Harms Users and Businesses

Raluca BudiuNielsen Norman Group9 min readJuly 11, 2021
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Summary

Catalogs common dark patterns—from roach motels and trick questions to hidden costs and forced continuity—and explains why they ultimately damage user trust and brand reputation. Makes the case that ethical design is not just morally right but commercially smarter in the long run.

Read Full Article on Nielsen Norman Group

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