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The Art of Persuasive Communication: Structuring Arguments That Convince

Chris MussoMcKinsey & Company10 min readNovember 16, 2020
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Summary

Effective persuasion follows a predictable structure: establishing credibility, building emotional resonance, and then presenting logical evidence in that order. McKinsey's research shows that data-heavy presentations without emotional framing convince only 10% of skeptical audiences. The article provides a framework for sequencing arguments based on audience disposition, from hostile to supportive.

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